Refund Policy
Effective Date: 01-JAN-25
We offer refunds under the following conditions:
1. Eligibility for Refund
- Product was damaged during delivery.
- Incorrect product received.
- Order canceled before processing.
2. Refund Process
- Contact us at [Insert Email/Phone Number] with your order number and issue.
- Refunds will be processed within 7 business days after approval.
- Refunds will be credited back to the original payment method.
3. Non-Refundable Items
- Personalized or custom-made products.
- Perishable items (cakes, flowers) unless damaged upon delivery.